Skip to main content

We would like to use cookies to ensure we give you the best experience on our website. If you consent to us using cookies, please click accept. Please see our privacy policy for further information.

Disclaimer, Cookie & Privacy Policy

Disclaimer

Whilst all reasonable care is taken to ensure accuracy of the contents and information on this site, Fisher Smith cannot accept any liability for any loss arising out of direct or indirect use of this information. Fisher Smith reserves the right to change the data, references, product specifications, pricing or otherwise amend the contents in full or part at any time without notice.

Privacy Policy

This privacy policy sets out how Fisher Smith Ltd uses and protects any information that you give Fisher Smith.

Fisher Smith is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be
identified, then you can be assured that it will only be used in accordance with this privacy statement.

Fisher Smith may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 12thJuly 2018.

Email Communication

By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to; invitations to our events, technical updates (whitepapers/case studies/product updates) and promotional offers on products and services we offer.

At any time, should you wish to change your preference regards direct marketing emails, please use the unsubscribe link in the email.

Information we may collect includes

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps
analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosing information

We do not disclose any personal information obtained about you to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.

We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

At any time, should you wish to change your preference regards direct marketing emails, please use the unsubscribe link in the email.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to, Fisher Smith, Ringstead Business Centre, 1-3 Spencer Street, Ringstead, NN144BX

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.